If you’re wondering what companies are in the consumer services field, look no further. You’ve arrived at the right place. Consumer services is a large and diverse industry that sells services to consumers. This industry includes companies such as retail stores, restaurants, housekeeping, and hotels.
The specific offerings and customer base of consumer services companies vary. These companies have been in business for a long time and have amassed a large clientele. They offer a diverse range of goods and services that appeal to a wide range of people.
Do you ever wonder what companies are involved in the consumer services industry? These businesses provide services that people rely on on a daily basis, such as transportation, communication, and utilities. The consumer services business is large and ever-changing, with new companies entering and old companies exiting the market.
The consumer services industry is vital to the economy because it delivers key services to customers. Consumers would struggle to go about, remain in touch with loved ones, or keep their homes and companies running without these services.
As new companies enter the market and old companies exit, the consumer services industry is continuously changing and evolving. This means that new opportunities for organizations in the consumer services sector are always emerging.
The consumer services business is extensive and offers a wide range of services to consumers. Grocery and food delivery, house cleaning, education and training courses, customer service, health care, and financial aid are examples of such services. If you’re seeking a profession that will allow you to use your skills to enhance the lives of consumers, learning about some companies in this field may be beneficial.
Many huge corporations, from Amazon to McDonald’s, are involved in consumer services. The consumer services industry is vast and diverse. It is made up of businesses in retail, media, food distribution, and services ranging from healthcare to banking to hotels.
Some of the most well-known companies in the country are in the consumer services sector, owing to the fact that they are businesses with which customers contact on a regular basis and whose brands people recognize at a glance.
The sector of consumer services is wide and diversified. It includes household names like Walmart and McDonald’s. Retail, food, media, banking, hospitality, and other industries are represented in the field. This article will investigate which companies are involved in the consumer services industry.
Consumer services corporations are some of the most well-known companies in the United States. So, if you’re seeking a job in the business, some of the most prominent companies are offering high-paying positions. And you should be aware of these companies before you begin.
Consumer services, as the name implies, are any type of service sold to consumers. Services are intangible and cannot be touched; they are not concrete objects that people can touch or measure.
I’ll use an example to offer some light on the subject. Assume you want to study a new language online and do some research to find a reliable firm that offers language learning services. The service that they supply to you, which is language learning, is not tangible, but it is entirely reasonable because it meets your want.
We list 15 companies in this article, along with their sizes, industries, and histories, to help answer the question, “What companies are in the consumer services field?”
What industries are included in consumer services?
When searching for what companies are in the consumer services field, you may also want to know what industries are in the consumer services field.
Consumer industries sell goods or services to customers. Retail companies, restaurants, hotels, and hospitality businesses are all examples of consumer service companies.
Consumer services include, among other things, financial services, real estate, health care, and education. The Bureau of Labor Statistics categorizes these businesses as either producing goods or providing services.
The following industries are all part of the Consumer services sector:
- Media and Entertainment
- Travel and tourism
- Banking And Finance
- Consumer goods
- Lodging and Resorts
- Cable and Direct
- Broadcast Satellite (DBS) Providers
- Leisure and recreation
- Retail Stores
- eCommerce Stores
- Technology Products/Services
- Personal care
- Health Care
- Airlines
- Restaurant
- Education and training
- Hair Salons and Beauty Salons
- Rental and leasing services
All of these industries provide various positions in the consumer services field, which will be covered later in this article.
What Are the Different Kinds of Consumer Services Companies?
Retail and wholesale consumer services firms are critical components of industry supply chains. Retailers, for example, purchase goods from wholesalers or manufacturers in person or online and resell them. Brick-and-mortar stores are increasingly incorporating or giving way to digital shopping experiences.
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Lodging, food services, transportation, and tourism-related businesses are examples of leisure and hospitality consumer services. Networks such as AAA and Airbnb have expanded consumer service options by leveraging technology and human resources. Consumer services include restaurant delivery, personal shoppers, resorts, and streaming entertainment services.
Companies that provide health and social services assist customers in making informed decisions about healthcare products, gaining access to medical records, and locating providers. These businesses facilitate consumers’ active participation in the healthcare system. Preventive healthcare websites, online and in-person treatment services, and health insurance companies are examples of health and social consumer services companies.
By providing databases of accredited and authorized institutions, education consumer services may assist people in finding reputable colleges and programs. These organizations protect consumers from deceptive, deceptive, and fraudulent practices. Electronic services, such as companies that provide access to academic transcripts and online learning programs, are another example.
What companies are involved in the consumer services field?
Discovering which companies are in the consumer services field can assist you in finding a job that matches your interests and needs. Consumer services, also known as customer services, are services provided by businesses to their customers.
Consumer services are provided in a variety of industries, such as hospitality, transportation, technology, entertainment, and banking. The following are the best consumer service companies:
1. Amazon.com
- Seattle, Washington is the headquarters.
- Employee count: 1,608,000
Amazon is a multibillion-dollar multinational technology corporation with interests in cloud computing, artificial intelligence (AI), entertainment, and e-commerce. Because Amazon’s business model serves hundreds of millions of customers worldwide, customer service positions are always available.
The Amazon consumer services team offers a variety of services on the website that may be of use to customers. For example, Prime membership comes with a 30-day free trial. Members can watch movies and television shows from the company’s library for free.
Furthermore, the Amazon consumer services team offers Fresh grocery delivery.
2. Costco Wholesale Corp.
- Issaquah, Washington is the headquarters.
- Number of employees: 288,000
Costco Wholesale Corporation, also known as Costco, is a multinational retailer. Costco provides a variety of services, such as prescription drugs, optical services, and photo printing.
Costco is the world’s largest retailer, with locations in eight countries other than the United States. The company provides a variety of goods and services, such as pharmacy, optical, and photo printing.
The company offers low prices, bulk sales, and retail sales. Costco offers products at a significant discount in exchange for a membership fee. Over 800 warehouses are located in the United States, Canada, Korea, Spain, and other countries.
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Customer service representatives are always in high demand because they provide services to customers all over the world.
3. GS-JJ
- Headquarters: Walnut, California
GS-JJ is one of the largest promotional gift item manufacturers in the United States.
whose mission is to provide customers with high-quality products at low prices and on-time delivery!
They have been producing promotional gifts and merchandise for over 20 years!
They sell wholesale to some of the largest distributors, franchise operators, and high-end customers in the United States and around the world!
Their main products include customized lanyards, custom pins, embroidered patches, and other items. These products, to a large extent, provide the ideal advertising solution for most business operators and event organizers.
4. Airbnb
- Headquarters: San Francisco, California
- Size: 6,132 employees
Companies like Airbnb are transforming the consumer services industry. This company enables customers to rent out rooms in their homes to tourists, travelers, and individuals looking for a place to stay.
Despite several setbacks, including legal battles with hotel associations, Airbnb has been a successful business. It has grown into a multibillion-dollar corporation. Despite these challenges, Airbnb continues to thrive and is an important player in the sharing economy.
Airbnb is used by millions of people worldwide. Customer service jobs include everything from social media management to hosting services. You can also start an Airbnb business to supplement your income.
5. Apple Inc.
- Headquarters: Cupertino, California
- Size: 154,000 employees
Apple Inc is a consumer service pioneer, offering a wide range of products and services. Apple’s mobile phones, tablets, personal computers, portable music players, and other entertainment and productivity-related gadgets are popular with consumers. Apple’s subsidiaries provide a variety of services in addition to product sales.
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Working in customer service for Apple has both advantages and disadvantages. Depending on their job functions, support and service personnel can work from home. Many people prefer working for Apple’s support and service division because of the positive work environment and opportunities to learn new things.
6. Talkdesk
- Headquarters: San Francisco, California
- Size: 5,000 employees
Talkdesk is a cloud contact center that assists businesses in improving their interactions with their customers. Talkdesk helped over 1,800 businesses improve customer satisfaction and productivity in 2011 by providing excellent call quality and app integration capabilities.
The workforce at Talkdesk works in a fast-paced, culture-based, and innovative environment. Talkdesk has a variety of information technology jobs available in multiple locations around the world.
7. Tangerine Bank
- Headquarters: Toronto, Canada
- Size: 5,000 employees
Tangerine Bank, formerly known as ING Direct Canada, was founded in 1997. Tangerine was launched in 2014 after Scotiabank acquired ING Direct Canada.
Tangerine offers Canadians checking and savings accounts, mutual funds, and mortgages. The bank’s headquarters are in Toronto, Ontario, but it only operates online. As a result, there are no physical branch locations, but it employs people from a variety of fields.
It employs people in areas such as digital innovation, sales, marketing, customer service, and data analytics, among others.
Competitive salaries and retirement plans, career development, physical, financial, mental, and social health programs, extended health care, and other benefits are available to employees.
8. HelloFresh
- Headquarters: Berlin, Germany
- Size: 5,000 employees
HelloFresh serves customers in the United States, Australia, Denmark, Canada, New Zealand, Sweden, and Western Europe. The mission of HelloFresh is to provide its members with fresh ingredients and meal plans to make cooking at home simple and enjoyable.
Worldwide, HelloFresh employees work in supply chain management, engineering, communications, and production, among other fields. Working for HelloFresh could be a fantastic opportunity for those who enjoy food and cooking.
9. Innovaccer
- Headquarters: San Francisco, California
- Size: 1,000 employees
Innovaccer is a healthcare technology company that wants to use big data analytics to improve the care patients receive. Healthcare organizations can make better use of the information they collect by using Inovaccer’s data activation platform.
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Innovaccer seeks professionals in engineering, talent acquisition, sales, and product management across the United States to improve patient health care. It was established in 2014 and is an excellent choice for those looking to improve patient health care.
10. Pfizer
- Headquarters: New York, New York
- Size: 10,000 employees
Pfizer, a pharmaceutical and biotechnology company that offers consumer services, works with healthcare providers and government agencies to improve healthcare access. Pfizer employs professionals to create and deliver consumer-accessible healthcare options.
Pfizer employees across the country, including those in remote locations, may be interested in developing and providing accessible healthcare alternatives. Pfizer was founded in 1849 with the goal of developing cutting-edge medicine that prevents, heals, and cures the disease.
11. Herc Rentals
- Headquarters: Bonita Springs, Florida
- Size: 5,000 employees
Herc Rentals, a well-established company with over 265 branches in several countries, provides customers with equipment that is safe, efficient, and effective. Herc Rentals is a great place to find equipment for the facilities and construction industries.
Herc Rentals offers power generators, trucks, trailers, air compressors, and concrete and masonry tools, among other items.
Herc Rentals has many job opportunities for those interested in sales, marketing, management, repair services, or information technology.
12. Chegg
- Headquarters: Santa Clara, California
- Size: 1,000 employees
Chegg provides resources for college and high school students to help them succeed academically. This company, among other things, offers textbook rentals, online homework assistance, and organization and scheduling services.
Chegg can help students learn about scholarships while researching colleges and programs. Chegg has a number of locations throughout the United States where professionals can assist students. Experts who want to help students reach their full potential may find
13. Thumbtack
- Headquarters: San Francisco, California
- Size: 1,000 employees
Thumbtack can help homeowners find professionals for minor repairs or major renovations. Thumbtack offers homeowners resources and instructions to help them maintain and improve their homes.
Thumbtack was founded in 2008 and has since grown to include Utah and California. There are account management and engineering positions available. Professionals who enjoy home improvement projects may find their next position on Thumbtack.
14. Kasisto
- Headquarters: New York, New York
- Size: 200 employees
Kasisto is an artificial intelligence company that creates mobile apps, websites, and IoT devices to answer questions and provide assistance to customers.
Kasisto offers omnichannel bots and virtual assistants to help businesses interact with customers in a more efficient and conversational manner.
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Those looking to improve customer service through cutting-edge technology should consider working at Kasisto as enterprise account executives, solution architects, or product managers.
15. Mindbody
- Headquarters: San Luis Obispo, California
- Size: 5,000 employees
Mindbody is an organization dedicated to making health, beauty, and wellness services more accessible. Mindbody, which has 13+ physical locations in the United States, the United Kingdom, India, and Australia, has collaborated with over 25,000 businesses to create a user-friendly mobile app that allows members to book appointments and online classes.
Professionals looking for work in health and wellness should consider Mindbody, which offers fantastic benefits for full-time employees such as 20 vacation days per year and onsite wellness classes.
16. Air Canada
- Headquarters: Montreal, Canada
- Size: 10,000 employees
Trans-Canada Air Lines was established in 1937 as the country’s sole cross-country air service. In 1965, Prime Minister Jean Chretien introduced legislation to change the company’s name from Trans-Canada Air Lines to Air Canada.
In terms of fleet size and passenger numbers, Air Canada is the largest airline in Canada. Its headquarters are in Montreal, with satellite offices in Calgary, Toronto, and Vancouver.
Pilots, flight attendants, ramp workers, customer experience specialists, aircraft maintenance technicians, and processing specialists are among the many people employed by Air Canada.
What are the highest-paying consumer service jobs?
Hopefully, you now understand what companies are involved in the consumer services industry. Now we’ll look at the highest-paying jobs in the consumer services industry.
There are numerous job opportunities available in the consumer services industry.
Accountants manage the firm’s finances; customer service representatives handle customer inquiries and complaints; human resources personnel handle personnel issues such as employee data; marketing specialists create and implement marketing campaigns, and information technology (IT) specialists design and maintain computer programs.
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In order to work in the consumer services sector, you must have exceptional customer service skills. Customers are a company’s lifeblood, and if they are dissatisfied, they will not return.
Collaboration with others is also essential. Employees in most consumer service businesses must collaborate to achieve goals.
Here are some of the highest-paying consumer service jobs:
- Insurance Agents
- Chief Financial Officer
- Hedge Fund Manager
- Technical Support
- Customer Support
- Financial Software Developer
- Compliance Officer
- Private Equity Associate
- Personal Finance Advisor
- Sales Representative
Consumer services workers are employed by large corporations such as Apple and Amazon, as well as small businesses and independent contractors. These jobs can offer numerous opportunities for advancement or to work your way up to a managerial position.
How to Get a Job in the Consumer Services Industry?
Are you eager to begin your career in customer service? Here’s how to get a rewarding and well-paying job in this industry:
1. Learn about the profession
Before pursuing a career in consumer services, do your homework. Your states and the industries with which you wish to collaborate will have specific requirements.
While answering your question, “What companies are in the consumer services field?” we have already discussed the industries that fall under the consumer service sector.
It’s also important to consider whether working in consumer services aligns with your long-term goals and lifestyle.
2. Obtain Qualification
Consumer service companies frequently reject applications from people who do not meet the required qualifications. Qualifications can be obtained by earning a university degree, taking online courses, or enrolling in sales boot camps.
3. Gain some practical experience
Consumer services are no exception when it comes to the importance of having some experience. If you are a recent graduate, internships in the consumer service sector are an excellent way to gain experience.
Listening to customers, collaborating with team members, solving problems in real-life situations, developing soft and hard skills, enhancing organizational abilities, managing pressure, and other skills may be gained.
4. Create a resume that sells you.
If you want to be interviewed, you must have a resume that effectively communicates your value. If you are unsure of your resume-writing abilities, hire someone to help you.
Look for examples of successful cover letters and resumes online and see if you can modify them to fit your needs. If you are on a tight budget, you should have a well-written resume.
5. Perform admirably in the interview
Before the interview, do some research on the company and your job role. Take your time with it. You can improve your self-confidence and ability to persuade employers that you are qualified for the position.
Having the confidence to perform a job and understanding your job’s responsibilities is usually what gets you the job.
Final Thoughts – What Companies Are in the Consumer Services Field?
There are numerous excellent companies to work for in the customer service industry. If people want to buy consumer goods and services, the market will undoubtedly thrive. Because of this trend, the company’s employees can be confident that they will be paid on time.
In other words, if you want to work in this industry, you should start working on your resume right away. To get the job, you must have the necessary qualifications and skills. This blog should have answered your question, “What companies are in the consumer services field?”
FAQs – What Companies Are in The Consumer Services Field
What exactly are consumer services?
Consumer services are services that benefit consumers. Banking, insurance, and healthcare are just a few examples of the many services that fall under this category.
What types of businesses are classified as consumer services?
Still curious about the companies that provide consumer services? There are numerous consumer service examples all around you. Consumer services include hotels, personal insurance, rail travel, education, health care, recreation, catering, tourism, finance, and entertainment.
What makes you want to work in the consumer services industry?
Customer service can be a rewarding profession. You can directly contribute to your customers’ success by assisting them in achieving their objectives. Because this field teaches professional skills, you can apply them to any career.
What exactly is the distinction between consumer goods and consumer services?
Consumer goods are items that the average person buys and consumes. They are also the end results of production and manufacturing.
When a customer purchases a product, the direct dialogue between the consumer and a company representative constitutes the consumer service experience. It is critical in providing customer satisfaction and promoting repeat business.
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