Open Data Program Manager, DataSF In San Francisco

Do you believe open data and data sharing can contribute to improved services for San Franciscans? Are you masterful at translating business needs to technical needs and back again? Looking to use your skills to make a social impact? Join DataSF to empower the use of data in public service!DataSF is a growing team working across the City and County of San Francisco with a mission to empower the use of data in decision-making and service delivery. We work to streamline data access through agile data infrastructure, improving data management and governance, boosting capacity to use data through training and data science, and connecting it all together empathetically and ethically for the greater good of San Franciscans.Open data in San Francisco has demonstrated the power of sharing data with purpose. As we continuously improve our approach, DataSF seeks a Data Program Manager to empower interagency data sharing across the City and County of San Francisco. The data platform is used by departments and the public to support transparency, support equity in services and programs, automate reporting, and develop applications. You can learn more about the work that goes into open data in the four-part blog series on open data operations.Also Read: San Francisco’s Top 20 Highest Paying JobsAppointment Type: Temporary Exempt (TEX), this position is excluded by the Charter from the competitive Civil Service examination process and shall serve at the discretion of the Appointing Officer.

Open Data Program Manager

As the Data Program Manager, you will report to the Chief Data Officer and help City departments integrate their various data streams into the City’s open data platform, define and develop approaches to managing data quality, solicit feedback regarding data usability, and assess demand for new data. You will contribute to a strategic and evolving approach to the use of data in the City by helping to shape and define improvements that enable internal data sharing and publishing.

You will think strategically about how data standardization and data access can contribute to the City’s commitment to equitable and ethical service delivery and analytics. In collaboration with departments, you will identify data gaps that hinder policy development, performance monitoring, effective reporting, scenario planning, and equity analysis. You will work closely with the Chief Data Officer to identify ways the data platform and wider DataSF services can help fill those gaps.

Removing barriers and making it easier for all people to access services and information is a core part of DataSF. Beyond any technical skillset or prior work accomplishments, this work requires an empathetic understanding of the diverse experiences embodied in San Francisco. DataSF is committed to building a team whose diversity reflects the residents we serve.

This is an exciting position for someone eager to harness the power of data to improve transparency, citizen engagement, government performance, and quality of life; someone who is excited by DataSF’s mission of empowering the use of data in decision making and service delivery. You’ll contribute to the roadmap of DataSF as we define projects and initiatives that will advance and improve the use of data across the City and County of San Francisco.

Key Objectives:

Open Data Program Manager

The Data Program Manager has the following objectives:

You’ll manage, improve, and grow the data platform

• Manages the City’s open data platform (https://data.sfgov.org) that serves as the central directory for the City’s publicly available datasets
• Identifies process changes to expand and enable new internal data-sharing features of the Socrata Connected Government Cloud (SCGC) platform
• Encourages further adoption and use by City departments by connecting existing features of the platform to user needs and communicating new features
• Works with staff to coordinate feature requests and bug reports to the data platform vendor
• Works with the team to revise and develop key metrics for the performance of the data program
• Develops documentation to empower self-service use of the data platform

You’ll coordinate and support data publishing, sharing, and use

• Acts as a project manager for all departmental contributions to the data platform
• Applies an ethical lens to the appropriate use of data
• Surfaces and addresses data gaps in currently published datasets that hinder equity analysis
• Helps City data portal users capture the full potential of their department’s data by providing training, fostering user engagement, and developing replicable analytical use patterns
• Collaborates with the DataSF team to integrate data platform features with our analytics services and provide a cohesive suite of offerings to City staff
• Works with a variety of City staff (subject matter experts, frontline staff, data engineers, analysts, etc.) to coordinate data sharing, integration, and publishing on the platform
• Monitors data quality and makes recommendations for improvement as needed
• Coordinates and follows up on feedback from the public on published datasets

You’ll support and improve citywide data governance activities

• Provides assistance to departmental data coordinators in the execution of their role
• Assists in annual and ongoing updates to citywide inventories of data and data systems
• Assists the CDO is developing citywide data standards to help in equity analysis
• Solicits feedback on data policies, processes, and practices. Proposes and implements improvements to them
• Manages projects related to citywide data governance

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Open Data Program Manager

1. An associate degree in computer science or a closely related field from an accredited college or university OR its equivalent in terms of total course credits/units [i.e., at least sixty (60) semesters or ninety (90) quarter credits/units with a minimum of twenty (20) semester or thirty (30) quarter credits/units in computer science or a closely-related field]; AND

2. Five (5) years of experience in the information systems field, including system analysis, business process design, development, and implementation of business application solutions or IT project management.

Substitution: Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of two (2) years). One (1) year is equivalent to thirty (30) semester units / forty-five (45) quarter units with a minimum of 10 semester / 15 quarter units in computer science or a closely related field.

Desirable Qualifications

Open Data Program Manager

Personal Skills

• Enjoys collaborative processes and developing a shared understanding
• Ability to communicate with technical and non-technical audiences
• Investigative ability and intellectual curiosity
• Excellent oral and written communication skills
• Ability to learn and embrace new technologies
• Demonstrated ability to work with diverse groups of stakeholders
• Comfort with risk and trying new things
• Ability to work independently and as part of a small team
• Familiarity with Agile development methodology and experience working in iterative development cycles
• Commitment to equity and the use of data to meet the needs of all San Franciscans

Technical/Knowledge Skills

Open Data Program Manager

• Experience scoping, managing, and executing projects
• Experience translating business needs into technical implementations, including mapping out business processes and data models
• Well-versed in the principles of data management, data quality assessments, data governance, and developing and maintaining technical documentation
• Experience in data manipulation and analysis
• Strong quantitative analysis skills
• Well-versed in the principles of open data and performance management
• Understanding the principles of data modeling
• Familiarity with concepts of ETL/ELT
• Experience with open data platforms and/or data catalogs
• Experience working in Agile teams
• Working knowledge of Python and/or SQL

Bonus points if you have

• Experience writing ETL code and/or authoring ETLs through a framework
• Experience working with a variety of databases, APIs, and formats to extract and transform data
• Experience with GIS data management and working with the ESRI ArcGIS Platform (ArcMap/ArcGIS Pro, ArcGIS Online)
• Experience building Power BI dashboards

Important: Submission of a resume and a cover letter describing why you are applying for this position is REQUIRED at the time of filing. To upload these items, please attach them using the “additional attachments” function.

DataSF encourages applications regardless of whether you think you meet 100% of the skills listed above.

Verification: Applicants may be required to submit verification of qualifying education and experience at any point in the application and/or departmental selection process. Written verification (proof) of qualifying experience must verify that the applicant meets the minimum qualifications stated on the announcement. Written verification must be submitted on the employer’s official letterhead, specifying the name of the employee, dates of employment, types of employment (part-time/full-time), job title(s), description of duties performed, and the verification must be signed by the employer. City employees will receive credit for the duties of the class to which they are appointed. Credit for experience obtained outside of the employee’s class will be allowed only if recorded in accordance with the provisions of the Civil Service Commission Rules. Experience claimed in self-employment must be supported by documents verifying income, earnings, business license, and experience comparable to the minimum qualifications of the position. Copies of income tax papers or other documents listing occupations and total earnings must be submitted. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/index.aspx?page=456.

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

Additional Information

• Information About The Hiring Process
• Conviction History
• Employee Benefits Overview
• Equal Employment Opportunity
• Disaster Service Worker
• ADA Accommodation
• Veterans Preference
• Right to Work
• Copies of Application Documents
• Diversity Statement

Compensation: $129,376 – $162,734 annually

Applicants are encouraged to apply immediately as this recruitment may close at any time, but not before April 11, 2022.

Late or incomplete submissions will not be considered. Mailed, hand-delivered, or faxed documents/applications will not be accepted.

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In line with the Official Public Health Order to slow the spread of COVID-19, “shelter-in-place” has been issued for all San Francisco residents which are expected to be in effect until further notice. As a result, the Department of Human Resources (DHR)’s office (located at 1 South Van Ness Avenue, 4th Floor, San Francisco, CA 94103) is currently closed to the general public. If you have any questions, please feel free to email the Human Resources Analyst listed in this announcement.

Applications will be screened for relevant qualifying experience. Additional screening mechanisms may be implemented in order to determine candidates’ qualifications. Only those applicants who most closely meet the needs of the Agency will be invited to participate in the selection process. Applicants meeting the minimum qualifications are not guaranteed advancement to the interview. Qualified applicants with disabilities requiring reasonable accommodation in the selection process must contact the Agency by phone at (415) 554-6000 or if hearing impaired at (415) 554-6015 (TTY).

Note: Employees are required to report for in-person work for a minimum of 2 days per week at City Hall, otherwise remote, or at Digital Services at 1275 Mission Street, San Francisco.

CONDITION OF EMPLOYMENT: All City and County of San Francisco employees are required to be vaccinated against COVID-19 as a condition of employment. For details on how it is applicable to your employment, please click here.

The City and County of San Francisco encourage women, minorities, and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military, and veteran status, or other protected category under the law.