Team Leader – Admissions

Dubai Parks and Resorts

Job description / Role

Team Leader – Admissions

Building Fun
Join the team of the first LEGOLAND Park in the Middle East and help us create amazing experiences for families from around the world. At LEGOLAND Dubai we rely everyday on our Model Citizens (employees) in meeting our ultimate goal of bringing the LEGO values of creativity, imagination, learning, quality and fun to life and deliver truly memorable experiences to our guests.

With over 40 interactive rides, live shows and attractions you will be able to find a diverse range of career opportunities in one of the most unique and stimulating work environments you could imagine.

Come and work where work is PLAY. At LEGOLAND we make every child a HERO!

Play Your Part

In this role you will be responsible to motivate team members, assess performance, communicates concerns and policies amongst management and team members. As a Leader you are often to provide information to supervisors and managers or updates the company on the team’s progress. Should a conflict arise, the team leader work with the team members to resolve the conflict quickly and effectively.

Main Duties:

Team Leader – Admissions

– Support a group of member in an area of responsibility on a day to day basis
– Act as the first point of contact of the staff members
– Drives, motivates and guide team members
– Manages inventories, and stock including keeping detailed records of inventory, use and sales and notifying the management on ordering when necessary
– Communicating and ensuring that the team goal is met
– Answers team member questions and oversees team member work for quality and compliance to policies
– Carry out health and safety procedures
– Lead by setting a good example. Behavior consistent with words
– Facilitate team problem solving and listen to feedback
– Maintain a healthy group environment
– Ensures that the team is equipped with knowledge and company updates
– Handles escalated issues and complaints
– Provide the highest quality service and environment for people of all ages and culture
– Report any issues in the area of responsibility to the Supervisor
– Perform additional duties assigned by the management
– Take full responsibility in the area assigned
– Provide healthy relationship with all colleagues


Team Leader – Admissions

Are You a Star?

In order to be qualified for this role you should possess the below criteria:

– Preferably a Bachelor degree or equivalent
– 1 or more years’ experience as Team Leader
– Good people skills
– Strong English command. (Read and Write)
– Able to focus, prioritize and work under pressure
– Can work with “no” to minimum supervision
– Friendly outgoing personality
– Good computer program knowledge
– General HR knowledge
– Previous work as a Team Leader

The Best Part of The Story

We offer a competitive salary and benefits package which includes; housing allowance, annual flight allowance, comprehensive medical coverage, life and accident insurance and other generous allowances. We also care about your career development supported by Learning opportunities for those seeking a long-term future in the Company.

About the Company

Dubai Parks and Resorts offers new heights in experiential entertainment through an inspired concept that brings the best of the east and the west in the entertainment industry. Conceived and developed by Meraas Holding, Dubai Parks and Resorts articulates the Dubai leadership’s vision of positioning the emirate as a compelling global tourist destination.

The first phase of Dubai Parks and Resorts will comprise three theme parks: motiongate™ Dubai, Bollywood Parks™ Dubai, and LEGOLAND® Dubai. The development will also feature Riverland – a grand entrance plaza and Lapita, a family themed hotel. The first phase is scheduled for  completion in 2016. Ground work commenced on site in February 2014 Learn More

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