Job description / Role


Key tasks
– Provides a friendly and personal welcome for guests and is constantly attentive to their needs
– Promotes the bar offer and helps create a good atmosphere
– Establishes good relations with guests, offering advice and fostering customer loyalty
– Takes orders, serves guests and handles cash operations
– May have to serve guests located outside the bar, maintains excellent relations with colleagues, particularly with departments close to the bar (restaurant, lobby etc)
– Knows all the bar and menu products (preparation instructions)
– Manages the stocks and setup for the bar in line with brand standards
– Serves guests at the bar, organizing his/her work to suit fluctuations in numbers
– Ensures equipment remains in good condition
– Communicates and works in close cooperation with the other departments (kitchens, bars, lobby, banquet, restaurant etc)
– Is familiar with all the hotel’s services and informs guests about them
– Promotes the bar’s special offers, beverages and full range of products
– Creates a friendly atmosphere at the bar
– Increases bar revenue through additional sales techniques
– Helps meet the department’s targets by following the preparation instructions to the letter and using the right doses, by avoiding waste and loss of merchandise and by respecting the hotel’s procedures and internal audit processes
– Helps manage stocks and inventories
– Manages invoicing and cash operations for the services sold
– Is responsible for the bar’s cash holdings
– Ensures that the workplace remains clean and the safety of consumable goods by always respecting HACCP regulations
– Respects the instructions and safety guidelines for the equipment used
– Applies the hotel’s security regulations (in case of fire etc)
– Respects the hotel’s commitments to the “Environment Charter” (saving energy, recycling, sorting waste etc)



– Level of Education Bachelor / Licence Areas of study Hospitality Management Professional experiences 1 to 2 years Languages essential English

Essential and optional requirements
– Micros

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making “Feel Welcome” resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels’​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services. For More Details

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